Latest update from South Oxfordshire and Vale of White Horse District Councils

Latest update 7.30am – Friday 16 January

UPDATE: We have created pages with details about our upcoming waste collections.  You can view these by clicking the tabs near the top of the page.

A major fire in the early hours of Thursday morning has caused extensive damage to South Oxfordshire and Vale of White Horse district councils’ offices in Crowmarsh Gifford.

We have put our business continuity plans into action and are currently concentrating on getting the most important front line services back up and running.

The following services are working:

  • Waste collections and street cleaning
  • Leisure centres
  • Housing benefits payments should be made as normal
  • Council tax payments by phone: 0845 303 8506 (South residents) or 0845 372 3201 (Vale residents)
  • The Beacon in Wantage
  • Cornerstone Arts Centre in Didcot
  • Food and safety are operating a limited service
  • Building control are operating a limited service

An emergency line is available for urgent enquiries, for example if people are at risk of being made homeless today, or they have a dangerous structure that needs urgent inspection: 01235 520202.

We are busy restoring our online services to get online as soon as possible.  We are hoping to have them up and running by the start of next week.

Services affected by the fire include, planning, environmental health, finance and housing.  We are hoping that later today we can give a clearer idea of how services will be affected and for how long.

All formal council meetings this week and next week will go ahead as planned, but any scheduled to take place at Crowmarsh will be relocated.  We will provide more updates next week.

We’d be grateful if anybody with any day to day enquiries can wait until fully we’re up and running again.


4 thoughts on “Latest update from South Oxfordshire and Vale of White Horse District Councils

  1. The BBC are saying it’s arson – can’t believe the destruction it’s caused 😦
    All the best in getting back on your feet! Great to see so many local orgs offering help too x


  2. Hi there Mike. Sorry for the delay in getting back to you – this really is appreciated. We’ll raise this with our management team to see if it’s something we’ll pursue.


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